Prior to Your First Visit, Please Note the Following

Appointment Confirmation

You should have received a confirmation text with your appointment details. If not, please contact us to confirm.

Intake Paperwork

Check your email for the digital Initial Evaluation paperwork. It takes 15–20 minutes to complete and must be submitted at least 24 hours before your appointment. This allows us to dedicate the entire 90-minutes to you. For patients under 18, a parent or guardian should complete it.

Arrival time

We know your time is valuable. We start appointments promptly, so please arrive 5–10 minutes early if you need to change or use the restroom.

What to Wear

Wear comfortable, athletic clothing (e.g., shorts, sports bra/tank top or T-shirt). You'll be assessed head-to-toe in a private room. Let us know if you're uncomfortable exposing any area—we’ll adjust accordingly.

Expect to Sweat

Exercise may be part of your treatment. Locker rooms are available with showers, towels, soap, lotion, hair dryer, and secure lockers.

Phone Use

We’re 100% focused on you. To help you get the most from your visit, please silence your phone unless an emergency arises.

Open Communication

Your comfort is our priority. We know and appreciate the emotional and challenging nature of injury and pain and want to ensure your comfort with any and all treatment provided. While we may provide you with treatment recommendations, we will only perform what you consent to and are comfortable with.

Privacy

Most treatments occur in private rooms. Some exercises may be done in the main gym area due to space or equipment needs.